Description
We offer a 30-day money-back guarantee. If you’re not completely satisfied with your purchase, you can return it within 30 days of delivery for a full refund. Items must be unused, in original packaging, and in resalable condition.
Simple! Just email us at support@kovafinds.com with:
We’ll respond within 24 hours with return instructions.
Once we receive and inspect your returned item, we’ll process your refund within 3-5 business days. The refund will be issued to your original payment method. Depending on your bank, it may take an additional 5-10 business days for the refund to appear in your account.
We only replace items if they are defective or damaged. If you’d like a different item, please return your original purchase for a refund and place a new order for the item you want. This ensures you get your new item as quickly as possible!
We’re so sorry if this happens! Please email us at support@kovafinds.com within 7 days of delivery with:
We’ll make it right, either with a replacement or a full refund, your choice.
Mistakes happen, and we apologize! Contact us immediately at support@kovafinds.com with your order number and a photo of the item you received. We’ll send the correct item right away and provide instructions for returning the wrong one at no cost to you.
Only regular-priced items may be refunded. Sale items cannot be refunded.
Contact us at support@kovafinds.com for questions related to refunds and returns.
